Returns and refunds

All products are made-to-order and custom. No returns or exchanges for change of mind, wrong size, color, or preference. We handle issues only for defects, damage, misprints, or our errors.

  • Contact within 30 days of delivery.
  • Email [email protected] or DM @swaymolina with order # and photos.
  • We'll review and provide a replacement (at no cost) or refund (original payment method) if approved.
  • Refunds processed in 5-10 business days after approval.

No cancellations once processing starts. Wrong size? Use product sizing charts before purchase—no exchanges.

International: You cover any return shipping, duties, taxes, or customs fees.

Lost packages (tracking shows delivered but missing): Contact within 7 days—we'll check with carrier.

This is a one-person shop—responses may take 1-3 business days.

Last updated: March 2026